hvac issue technician has been here 35 hours and still doesn’t know what the issue is

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hvac issue technician has been here 35 hours and still doesn’t know what the issue is
Posted On: June 30, 2023


Hi all, found a technician with good reviews but said he's been on biz for 2 years.


Live in new build, 18 months old and ac on main floor isn't blowing cold air anymore.


HVAC guy is still here after almost 4hrs and doesn't seem to know what the issue is yet.


Has found some other issues like intake vent is burnt out and permanently closed, too much low voltage going to hvac panel outlet.


Should it take this long? He's charging by the hour and has been on the phone for half of it w a friend in the biz trying to trouble shoot.


Ac on top floor which is on a different system works fine still.


He thought might be nice eating through wire of condenser since condenser keeps shutting down after 3-4 min but after hardwiring the condenser, still no cold air.


I didn't go w/ company who did the hvac when house was built since their reviews were not great.


Should I be worried he doesn't know what he's doing or is it normal for it to take this long to diagnose the problem.


At some point to I say, I'll call someone else?


Question from user exwallstreetguyfire at hvacadvice at reddit.


Answer:


might have something that's really throwing him in a loop.


However Its rare that I'm on a residential service call more than 2 hours and if I am, guaranteed it's communicating or inverter driven.


5 hours on a conventional residential system service call would make me question it.


Answer from user ahoforaho at hvacadvice at reddit.


hvac issue technician has been here 35 hours and still doesn’t know what the issue is

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[BACK]
hvac issue technician has been here 35 hours and still doesn’t know what the issue is
Posted On: June 30, 2023


Hi all, found a technician with good reviews but said he's been on biz for 2 years.


Live in new build, 18 months old and ac on main floor isn't blowing cold air anymore.


HVAC guy is still here after almost 4hrs and doesn't seem to know what the issue is yet.


Has found some other issues like intake vent is burnt out and permanently closed, too much low voltage going to hvac panel outlet.


Should it take this long? He's charging by the hour and has been on the phone for half of it w a friend in the biz trying to trouble shoot.


Ac on top floor which is on a different system works fine still.


He thought might be nice eating through wire of condenser since condenser keeps shutting down after 3-4 min but after hardwiring the condenser, still no cold air.


I didn't go w/ company who did the hvac when house was built since their reviews were not great.


Should I be worried he doesn't know what he's doing or is it normal for it to take this long to diagnose the problem.


At some point to I say, I'll call someone else?


Question from user exwallstreetguyfire at hvacadvice at reddit.


Answer:


might have something that's really throwing him in a loop.


However Its rare that I'm on a residential service call more than 2 hours and if I am, guaranteed it's communicating or inverter driven.


5 hours on a conventional residential system service call would make me question it.


Answer from user ahoforaho at hvacadvice at reddit.


hvac issue technician has been here 35 hours and still doesn’t know what the issue is

The post hvac issue technician has been here 35 hours and still doesn’t know what the issue is appeared first on KDM Gas.


Re Posted From: hvac issue technician has been here 35 hours and still doesn’t know what the issue is

KDM Gas

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