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Tesla Leads Rankings In New EV Owner Satisfaction Survey
Most new buyers of electric vehicles are finding E.V. ownership to be a positive experience, and "BEV veterans" are even more pleased with their purchases. Those are among the findings of new survey by J.D. Power, which also found that the two top-ranked models were Teslas.
The U.S. Electric Vehicle Experience Ownership Study was conducted in October and November 2021 in collaboration with PlugShare. Respondents included 8,122 owners of 2016 to 2022 model-year battery-electric vehicles and plug-in hybrids, and were divided into premium and mass-market segments.
The study found that satisfaction among owners who are new to BEVs averaged 754 on a 1000-point scale, and 766 among "BEV veterans".
The study asked drivers about 10 factors: accuracy of stated battery range; availability of public charging stations; battery range; cost of ownership; driving enjoyment; ease of charging at home; interior and exterior styling; safety and technology features; service experience; and vehicle quality and reliability.
In the premium segment, the Tesla Model 3 was the highest-ranking model overall, with a score of 777. Model Y ranked second with 770, which was equivalent to the average satisfaction score in the premium segment.
Source: Re-posted and Summarized from Charles Morris at evannex.
My Take: I am not surprised at all. My Model S is by far the best vehicle I have ever owned.
Re Posted From: Tesla Leads Rankings In New EV Owner Satisfaction Survey
Most new buyers of electric vehicles are finding E.V. ownership to be a positive experience, and "BEV veterans" are even more pleased with their purchases. Those are among the findings of new survey by J.D. Power, which also found that the two top-ranked models were Teslas.
The U.S. Electric Vehicle Experience Ownership Study was conducted in October and November 2021 in collaboration with PlugShare. Respondents included 8,122 owners of 2016 to 2022 model-year battery-electric vehicles and plug-in hybrids, and were divided into premium and mass-market segments.
The study found that satisfaction among owners who are new to BEVs averaged 754 on a 1000-point scale, and 766 among "BEV veterans".
The study asked drivers about 10 factors: accuracy of stated battery range; availability of public charging stations; battery range; cost of ownership; driving enjoyment; ease of charging at home; interior and exterior styling; safety and technology features; service experience; and vehicle quality and reliability.
In the premium segment, the Tesla Model 3 was the highest-ranking model overall, with a score of 777. Model Y ranked second with 770, which was equivalent to the average satisfaction score in the premium segment.
Source: Re-posted and Summarized from Charles Morris at evannex.
My Take: I am not surprised at all. My Model S is by far the best vehicle I have ever owned.
Re Posted From: Tesla Leads Rankings In New EV Owner Satisfaction Survey