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Tesla Owner In China Faces Shocking 600K Supercharging Bill
An interesting story was recently reported by the Chinese media about a strange bug in the Tesla Supercharging billing system.
According to CnEVPost, a Chinese Tesla Model 3 user received an alert from the Tesla app that his vehicle is banned from the Tesla Supercharging network due to unpaid fees of $608,708 USD.
Such a high amount for charging sounds weird, especially since the user had some free Supercharging credits.
CnEVPost's article includes images that show 1,923,720 kWh of energy, at 2 CNY per kWh.
According to the estimations - it would be enough to fully charge the 2020 Tesla Model 3 Standard Range Plus (0-100%) about 32,000 times.
The extreme bill happens to be an obvious mistake and according to further info, the user received a response from Tesla customer service, saying that "there was an error in the back-end systems of some vehicles." It will be fixed.
Nonetheless, it means that there might be more than one user that faced a shocking notification and was mistakenly banned from Supercharging.
We don't know what caused the issue, but according to the article, Tesla was tweaking the Supercharging idle fee to improve the utilization of the charging stalls. The new idle fee in China is 3.20 CNY per minute.
For reference, in the US, the idle fee stands at $0.50 per minute. In many European countries, including Germany, the numbers are the same but in euros.
Source: Re-posted and Summarized from Mark Kane at insideevs.
My Take: All I can say is Yikes!!
Re Posted From: Tesla Owner In China Faces Shocking 600K Supercharging Bill
An interesting story was recently reported by the Chinese media about a strange bug in the Tesla Supercharging billing system.
According to CnEVPost, a Chinese Tesla Model 3 user received an alert from the Tesla app that his vehicle is banned from the Tesla Supercharging network due to unpaid fees of $608,708 USD.
Such a high amount for charging sounds weird, especially since the user had some free Supercharging credits.
CnEVPost's article includes images that show 1,923,720 kWh of energy, at 2 CNY per kWh.
According to the estimations - it would be enough to fully charge the 2020 Tesla Model 3 Standard Range Plus (0-100%) about 32,000 times.
The extreme bill happens to be an obvious mistake and according to further info, the user received a response from Tesla customer service, saying that "there was an error in the back-end systems of some vehicles." It will be fixed.
Nonetheless, it means that there might be more than one user that faced a shocking notification and was mistakenly banned from Supercharging.
We don't know what caused the issue, but according to the article, Tesla was tweaking the Supercharging idle fee to improve the utilization of the charging stalls. The new idle fee in China is 3.20 CNY per minute.
For reference, in the US, the idle fee stands at $0.50 per minute. In many European countries, including Germany, the numbers are the same but in euros.
Source: Re-posted and Summarized from Mark Kane at insideevs.
My Take: All I can say is Yikes!!
Re Posted From: Tesla Owner In China Faces Shocking 600K Supercharging Bill